Effective date: August 27, 2026 · Florida, USA
1. Who We Are
BrandCom Digital ("we," "us," or "our") is a digital marketing agency based in Florida, USA. This Privacy Policy explains how we collect, use, and protect information submitted through the AI Marketing Studio. For questions: [email protected].
2. What We Collect
When you request access to the Studio, we may collect:
- First name and work email address
- Company name, role, product or service description, website URL, target audience, advertising platform, monthly budget, business stage, campaign goal, and additional notes
- Product images or brand assets you voluntarily share
We do not collect payment information, government IDs, or sensitive personal data.
3. How We Use Your Information
We use your information to: (a) grant access to the Studio; (b) generate a personalised AI demo video based on your brief, which requires processing your submission through third-party AI generation tools as described in Section 4; (c) send one follow-up communication delivering your demo. If you choose to engage BrandCom Digital as a client, your information may be used to develop your marketing strategy, action plan, media plan, and campaigns — with your explicit consent at that stage.
4. Third-Party Service Providers
4.1 Operational service providers. We use the following providers to run the Studio, who process your data on our behalf and under our instructions:
- Mailchimp (Intuit Inc.) — email delivery and contact management
- Make.com — workflow automation
- Cloudflare — website hosting and performance
These providers act as data processors only, under contractual and platform-standard confidentiality terms, and do not independently use your data for their own purposes.
4.2 AI generation providers — read this section carefully. To generate your personalised demo video, we submit the brand assets, product images, and campaign details you provide to third-party AI generation platforms, currently including Higgsfield, Inc. Unlike the providers listed in 4.1, these AI Processors are not limited to processing your data solely on our behalf. Under Higgsfield's current terms, Higgsfield may use submitted content to train and improve its AI models by default, and may use it in Higgsfield's own marketing only where content has been made publicly available, or with separate consent. We do not make your submitted content public, and we do not grant Higgsfield promotional consent on your behalf — but unless you request deletion, your content should still be assumed to be used for AI model training.
4.3 What does and doesn't go to AI Processors. Your name and email address are used for access and follow-up communication and are handled by Mailchimp, not sent to AI Processors. Product images, brand assets, and campaign brief content you submit for demo generation are sent to AI Processors as described in 4.2.
We do not sell, rent, or trade your personal information. However, because of how AI generation tools operate (Section 4.2), we cannot represent that your submitted brand and product content is used only by us or only for the purpose of generating your demo — please review Section 5 before submitting sensitive material.
5. Brand and Product Content
5.1 Intended use. Product photos, brand assets, URLs, and campaign information you submit are intended for use in generating your personalised demo video and are not published or referenced by BrandCom Digital publicly without your explicit written consent.
5.2 AI Processor handling. As described in Section 4.2, this content is also processed by Higgsfield under its own terms. Higgsfield retains deleted content for 30 days before permanent removal from its active systems, and stops using deleted content for future model training going forward. However, if your content was already used to train a Higgsfield model before deletion is requested, that use cannot be reversed — the trained model retains what it learned, even after the source content itself is gone. We cannot compel Higgsfield to delete content faster than its own published process, and we cannot undo training that has already occurred.
5.3 Our own retention. Within BrandCom Digital's own systems, submitted brand and product content is deleted within 30 days of demo delivery, unless you have entered into a paid engagement with BrandCom Digital. This deletion commitment applies only to content held in our systems and does not extend to copies retained by AI Processors under their own terms.
5.4 Pre-launch or confidential material. If your brand requires confidentiality — for example, an unreleased product, an embargoed campaign, or material under NDA — please do not submit it through the free demo feature. Contact [email protected] to discuss a paid engagement, which allows us to put additional contractual protections in place before any sensitive material is processed.
6. Data Retention
Your contact information is retained for up to 12 months from submission. You may request deletion at any time. Campaign brief details are retained in our own systems only as long as necessary to deliver your demo, subject to Section 5.
7. Cookies and Analytics
This website uses minimal analytics through Google Analytics to understand aggregate visitor behavior. No personally identifiable information is linked to analytics data. We do not use advertising cookies or retargeting pixels on this page.
8. Your Rights
You have the right to access, correct, or request deletion of your data held by BrandCom Digital, and to opt out of future communications. Email [email protected] with the subject line "Data Request". We will respond within 10 business days. Please note we cannot act on your behalf to compel deletion of content already processed by third-party AI Processors under their own terms — you would need to contact them directly regarding their systems. Where content was submitted to an AI Processor, we can request deletion on your behalf, but that request is subject to the processor's own retention timeline (see Section 5.2) and cannot reverse any model training that already took place using that content.
9. Eligibility
This Studio is intended for individuals who are 18 years of age or older and acting on behalf of a legitimate business. By submitting the access form, you confirm you meet these requirements.
10. Policy Updates
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.
Effective date: August 27, 2026 · Florida, USA
1. Acceptance of Terms
By submitting the access form and using the BrandCom Digital AI Marketing Studio ("the Studio"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Studio.
2. Eligibility
Use of the Studio is restricted to individuals who are (a) 18 years of age or older, and (b) acting on behalf of a legitimate registered business or commercial enterprise. By accessing the Studio, you confirm you meet both conditions.
3. Purpose of the Studio
The AI Marketing Studio is provided solely for commercial evaluation purposes — to demonstrate BrandCom Digital's AI-powered marketing capabilities. Access and demo generation are provided free of charge during this beta phase and do not constitute a commercial engagement or guarantee of services.
4. Demo Content and Intellectual Property
4.1 Demo content and IP. The personalised demo video and creative brief generated for you are delivered for evaluation purposes only. Full commercial usage rights to any generated content are granted only upon entering a paid engagement agreement with BrandCom Digital. All AI systems, workflows, methodologies, and BrandCom Digital's original creative direction remain the exclusive intellectual property of BrandCom Digital. Where demo content is generated using third-party AI tools as described in Section 6, BrandCom Digital's rights in that content are subject to the terms those tools grant us (see Section 6).
4.2 AI-generated content and advertising compliance. The videos, presenters, reviews, and testimonial-style content produced through the Studio are generated using artificial intelligence and do not depict real customers, actual product experience, or genuine endorsements, unless expressly stated otherwise. If you publish or otherwise use this content in advertising, marketing, or any public-facing capacity, you are solely responsible for complying with applicable advertising and endorsement disclosure laws, including the FTC's Endorsement Guides (16 C.F.R. Part 255) and any state-level requirements governing synthetic or AI-generated media — which may require disclosing that presenters or testimonials are AI-generated and not from actual customers. BrandCom Digital makes no representation that generated content is compliant with such laws for your specific use case, and is not liable for your failure to include required disclosures when publishing it.
5. Your Submitted Content
By submitting product images, brand assets, URLs, or other content through this Studio, you confirm that: (a) you are the owner of, or have legal right to submit, all content provided; (b) your submitted content does not infringe any third-party rights; (c) BrandCom Digital is not liable for content submitted without proper authorization.
6. Third-Party AI Processing — Please Read Carefully
6.1 How demo content is generated. To produce your personalised demo video, BrandCom Digital submits the assets you provide (including product images, brand assets, and campaign details) to third-party AI generation platforms, currently including Higgsfield, Inc. ("AI Processors"). This processing is a required part of how the Studio works — there is no opt-out for using the demo feature.
6.2 What this means for your content. These AI Processors operate under their own terms of service, which are outside BrandCom Digital's control. Under Higgsfield's current Terms of Use, Higgsfield holds a limited license to content you submit (and the resulting outputs) for operating and improving the platform — including training its AI models by default — for as long as that content remains on Higgsfield's systems. This license is not perpetual or irrevocable: it ends when the content is deleted, except that (a) backup copies may persist briefly, and (b) content already used to train a model before deletion cannot be removed from that model. Higgsfield does not use private client content in its own marketing without separate consent, which BrandCom Digital does not give on your behalf. BrandCom Digital does not control Higgsfield's default training use, cannot accelerate deletion beyond Higgsfield's published 30-day process, and cannot undo training that has already taken place.
6.3 Pre-launch and confidential material. If your submission includes unreleased products, embargoed campaigns, confidential branding, or any material you are not yet authorized to make public, you assume the risk associated with submitting that material to the Studio. Even though Higgsfield's current terms limit their license and don't use private content in their marketing without consent, your content may still be used to train Higgsfield's AI models by default — and that training cannot be undone even if you later request deletion. We strongly recommend you do not submit pre-launch or confidential assets through the free demo feature. If you need to work with sensitive pre-launch material, contact us at [email protected] to discuss a paid engagement with additional contractual safeguards before submitting anything.
6.4 Changes to AI Processors. BrandCom Digital may add, remove, or change AI Processors used in the Studio at its discretion. Material changes will be reflected in an updated version of this Section.
7. Confidentiality
BrandCom Digital treats all brief information, brand details, product data, campaign goals, and other information you submit as confidential as between BrandCom Digital and you, and we will not ourselves share, publish, reference, or disclose it to any third party without your explicit written consent, except: (a) as required by law; (b) as described in our Privacy Policy with respect to our own service providers (Mailchimp, Make.com, Cloudflare); and (c) as necessarily disclosed to AI Processors in order to generate your demo content, as described in Section 6. Section 6 governs the handling of content by AI Processors and is not limited by this Section 7.
8. No Guarantee of Results
Demo videos and creative briefs are illustrative of BrandCom Digital's capabilities. They do not constitute a guarantee of advertising performance, sales results, or campaign outcomes. Actual results depend on many factors outside our control.
9. Limitation of Liability
The Studio is provided "as is" for evaluation purposes. To the fullest extent permitted by Florida law, BrandCom Digital shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Studio, reliance on any generated demo content, or the handling of your submitted content by any AI Processor described in Section 6.
10. Prohibited Use
You agree not to use the Studio to submit content that is illegal, fraudulent, defamatory, or that infringes on any third party's rights. BrandCom Digital reserves the right to refuse or revoke access at its sole discretion.
11. Dispute Resolution and Governing Law
11.1 Binding arbitration. Except for either party's right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, any dispute, claim, or controversy arising out of or relating to these Terms, the Studio, or any services provided by BrandCom Digital shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except that either party may bring a qualifying claim in small claims court instead. The arbitration shall be conducted by a single arbitrator, seated in Miami-Dade County, Florida, in English. Judgment on the arbitration award may be entered in any court having jurisdiction.
11.2 Class action waiver. Any arbitration or proceeding shall be conducted only on an individual basis and not as a class, collective, or representative action. Neither party may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.
11.3 Governing law. These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. Any matters not subject to arbitration under this Section shall be resolved exclusively in the state or federal courts located in Florida.
12. Updates to These Terms
We may update these Terms from time to time. The effective date above reflects the most recent version. Continued use of the Studio constitutes acceptance of the revised terms.